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Montes Burgos Veterinary Hotel

Developed in 2006, it is a benchmark in veterinary care accommodation in the centre of Porto.

About Us

The Monte dos Burgos Veterinary Hotel is a space for pets, combining high-quality veterinary services with a hotel service for dogs and cats. At the heart of this project was a strong concern for comfort, animal welfare and environmental quality, with large wooded outdoor spaces developed for the animals staying there.

Facilities

Our state-of-the-art facilities and equipment enable us to offer your pets the care they deserve.

Located in the centre of Porto, our pet hotel is part of the Onevet Veterinary Clinic in Montes Burgos, ensuring veterinary supervision during your stay. We have separate areas for dogs and cats, ensuring comfort, tranquillity and well-being for each guest. The Dog Hotel has individual kennels, protected indoor and outdoor areas and outdoor play areas. The Hotel Felino is located in a separate, air-conditioned building, with bright kennels adapted to the natural behaviour of cats. All animals benefit from personalised care, with special attention given to those with special needs.

Operation

Animals admitted to the Veterinary Hotel must have all their routine vaccinations up to date, including the kennel cough vaccine for dogs. If your dog or cat is not fully vaccinated, you can rectify this situation with your regular vet or here at the clinic. Upon admission to the Veterinary Hotel, your pet will need to be dewormed internally and externally by a Hotel employee. For this purpose, you may bring the deworming medication you usually use from home or, if you prefer, you can obtain it here at the clinic.

PET HOTEL OPENING HOURS
Check-in times for your pet:
Monday to Friday: 2:30pm to 7:30pm.

Saturday, Sunday and public holidays: 6pm to 7:45pm.

If necessary, we can accept your pet in the morning. However, please contact us in advance to arrange this.

Check-out times for your pet:
Monday to Friday: 10:15 a.m. to 12:15 p.m.

Saturday, Sunday and public holidays: 11:15 a.m. to 12:45 p.m.

If necessary, it is possible to collect your pet in the afternoon. However, to do so, please contact us.

Reservations

If the owner cannot be contacted during their dog or cat's stay at the hotel, they must contact us at least once to be informed of their pet's well-being and health status. If you wish to leave your dog or cat here, please contact us as soon as possible so that we can make a definitive reservation for their stay, subject to payment of 40% of the total amount, which is non-refundable under any circumstances. If you are interested in receiving the complete regulations, please contact us.
Hotel Montes Burgos
Processing of personal data

Onevet Group S.A. is the Controller of the personal data of the Data Subject and informs them that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of 27 April 2016 (GDPR), and therefore the following information on the processing is provided:

  • Purposes of the data processing: as specified in the cookies section which are used on this website.
  • Legitimisation of the processing: except in cases where it is necessary for web browsing, by consent of the data subject (art. 6.1 GDPR).
  • Data storage criteria: as specified in the cookies section used on the website.
  • Data communication: data will not be disclosed to third parties, except in cookies owned by third parties or under legal obligation.

Rights of the Data Subject:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and erasure of data and the limitation or objection to their processing.

Contact information to exercise their rights:

  • Onevet Group S.A. Rua 28 de Janeiro, 350, Candal Park – Fração T11, 4400-335 V. N. Gaia
  • E-mail: rgpd@onevetgroup.pt